1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and home address.
• Payment Information: Payment details processed securely through our payment providers.
• Usage Data: Information about how you interact with our website, including IP addresses, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

• Provide and manage our cleaning services.
• Process payments and send booking confirmations.
• Communicate with you regarding appointments, updates, and promotions.
• Improve our website and customer experience.
• Comply with legal obligations.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:

• With service providers who assist us in operating our business (e.g., payment processors, booking platforms).
• When required by law or to protect our legal rights.
• With your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent at any time.
• Opt out of marketing communications.
• Request a copy of the data we hold about you.

To exercise these rights, please contact us using the information below.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and improve our services. You can choose to accept or decline cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a new effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📞 (469) 498-2582
📧 info@anitascleaningservices.com